Post Market Surveillance
We customize our services to accommodate each client’s needs and specific challenges.
Post-market use related issues could have a dramatic impact to product life-cycle issues including longevity and profitability. Our usability-centered post-market methods help clients to identify trends now that should be avoided in the future.
Our usability-centered post market data mining of complaint files and MDR reports provide clients with a structured method of identifying trends in use problems. We use a systems query language approach to isolate competitor and client device use problems useful in both next-generation design and risk assessment.
Evaluation of Medical Device Reports (MDR) and Adverse Events (AE)
Guidance on human factors engineering activities for future avoidance
Documentation upgrades and training
